Q: Do you offer free shipping?

A: Yes! All US orders ship free, no minimum purchase required.
Q: How fresh is your coffee?

A: We roast our coffee in small batches to ensure maximum freshness. Your beans are roasted shortly before shipping so you get the best flavor.
Q: What types of coffee do you offer?

A: We offer single-origin coffees, specialty blends, flavored coffees, and our signature whiskey barrel-aged coffee. We also have sample packs so you can explore different flavors.
Q: Do you sell tea as well?

A: Yes! We offer premium loose leaf teas from around the world, including traditional varieties and specialty blends.
Q: Do you offer subscriptions?

A: Yes! Subscribe and get your favorite coffee or tea delivered regularly. Never run out of your morning ritual, and enjoy the convenience of automatic delivery with free shipping on every order.
Q: What are sample packs?

A: Sample packs are curated collections that let you try multiple coffees or teas in smaller quantities—perfect for discovering new favorites without committing to a full bag.
Q: How should I store my coffee?

A: Store your coffee in an airtight container in a cool, dark place. Avoid the refrigerator or freezer, as moisture can affect flavor.
Q: Do I need special equipment to brew your coffee?

A: No! Our coffee is designed to taste great with any brewing method—drip coffee maker, French press, pour-over, or whatever you have at home.
Q: How long does shipping take?

A: Most orders arrive within 3-5 business days. You'll receive tracking information once your order ships.
Q: Can I return or exchange products?

A: We want you to love your coffee! If you're not satisfied, contact us and we'll make it right.
Q: What makes Tim's Coffee Shop different?

A: We handle all the complexity of sourcing and roasting so you don't have to be an expert to enjoy exceptional coffee. We focus on quality, simplicity, and making premium coffee accessible—with free shipping on every order.